Google Pay: Ron was extremely helpful and saved me from a s...
A Google Pay customer review by GetHuman user ~Joy Moore from November 26th, 2017
Background on ~Joy Moore's case
GetHuman: ~Joy Moore - can you tell our other Google Pay customers when your case took place?
~Joy Moore: Yup. It was late at night, on November 16th.
GetHuman: Did you reach out to Google Pay, and if so, how?
GetHuman: And which of these common Google Pay customer issues best describes the reason you wanted to talk to them?
(Shows ~Joy Moore a list of common Google Pay problems)
~Joy Moore: "Refund a Charge" was why I was trying to call.
~Joy Moore's review of Google Pay customer service
GetHuman: So how would you sum up your experience for GetHuman's Google Pay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joy Moore: Ron was extremely helpful and saved me from a scam*Thank you googe customer support for having such great people working for you
GetHuman: Let's quantify your experience contacting Google Pay. On a scale of 1 to 5, how easy is it go get help on a Google Pay problem?
~Joy Moore: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joy Moore: I'd give them a four out of five on communication.
GetHuman: And what about Google Pay's ability to quickly and effectively address your problem?
~Joy Moore: For that I would say five out of five.
GetHuman: And finally- any advice for other Google Pay customers?
~Joy Moore: Call them early in the day or late. Don't forget any personal or account information you might need for Google Pay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joy Moore taken from his Google Pay customer service problem that occurred on November 16th, 2017.