Called customer service to have google stop cal...
A Google customer review by GetHuman user ~michael 64 from November 22nd, 2017
Background on ~michael 64's case
GetHuman: ~michael 64 - can you tell our other Google customers when your case took place?
~michael 64: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~michael 64 a list of common Google problems)
~michael 64: "Recover Account" was why I was trying to call.
~michael 64's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michael 64: Called customer service to have google stop calling me up to * times a week and some days * times, all with an automated voice trying to get me to advertise with them. Some indian voiced guy at customer service said I asked for this service which I did not. He said he could switch me over to technical support but it would cost me $*** to fix the problem. I said no forget it and hung up. He rang me back * times in a row but I kept hanging up on him. This is ridiculous. this was a USA number *-***-***-**** out of Delaware.
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~michael 64: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michael 64: I'd give them a five out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~michael 64: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~michael 64: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michael 64 taken from his Google customer service problem that occurred on November 20th, 2017.