Google: *****, *****, *****, I am calling because i can...
A Google customer review by GetHuman user ~michael duffy from November 10th, 2017
Background on ~michael duffy's case
GetHuman: ~michael duffy - can you tell our other Google customers when your case took place?
~michael duffy: Yes I can. It was morning, on November 1st.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~michael duffy a list of common Google problems)
~michael duffy: "Remove review" was why I was trying to call.
~michael duffy's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michael duffy: *****, *****, *****, I am calling because i cannot get my gmail open. I do have the a credit card and information ask for I need a human being to talk to. *****, *****, *****!
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~michael duffy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michael duffy: I'd give them a four out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~michael duffy: For that I would say one out of five.
GetHuman: And finally- any advice for other Google customers?
~michael duffy: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michael duffy taken from his Google customer service problem that occurred on November 1st, 2017.