Green Dot: My name is Timothy B. Blolunt and GreenDot has...
A Green Dot customer review by GetHuman user ~Timothy Blount from November 22nd, 2017
Background on ~Timothy Blount's case
GetHuman: ~Timothy Blount - can you tell our other Green Dot customers when your case took place?
~Timothy Blount: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~Timothy Blount a list of common Green Dot problems)
~Timothy Blount: "Cancel order" was why I was trying to call.
~Timothy Blount's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Timothy Blount: My name is Timothy B. Blolunt and GreenDot has stolen my money!!**GreenDot is a criminal enterprise!**GreenDot takes money ,as an almost financial institution, holds on to it, makes sure you have no access to your own cash money, deny access to your money (as long as they can) while getting interest on your money, have no bank you can go to, no office you can go to, no local number you can call (they outsource all calls to the third world country of the Philippines) and a total nightmare for any American thinking they have rights to their MONEY.**Greendot should be shut down!!! I have Lawyers looking into a class action law suit and investigating Greendot's practices. GREENDOT IS A CRIMINAL ENTERPRISE!!!! PERIOD!!!!**GIVE MY MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~Timothy Blount: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Timothy Blount: I'd give them a four out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~Timothy Blount: For that I would say one out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~Timothy Blount: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Timothy Blount taken from his Green Dot customer service problem that occurred on November 14th, 2017.