Green Dot: This company doesn't even deserve * star. They...
A Green Dot customer review by GetHuman user ~GreenDot SUCKS from November 15th, 2017
Background on ~GreenDot SUCKS's case
GetHuman: ~GreenDot SUCKS - can you tell our other Green Dot customers when your case took place?
~GreenDot SUCKS: Sure. It was evening, on November 6th.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~GreenDot SUCKS a list of common Green Dot problems)
~GreenDot SUCKS: "Cancel order" was why I was trying to call.
~GreenDot SUCKS's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GreenDot SUCKS: This company doesn't even deserve * star. They are scam artist. I waited for over * hours only to hear the same message over and over telling me the wait time is ** minutes.. They are full of ****.I hope someone burns that cooperation to the ground, and everyone working for greendot.
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~GreenDot SUCKS: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GreenDot SUCKS: I'd give them a one out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~GreenDot SUCKS: For that I would say two out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~GreenDot SUCKS: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GreenDot SUCKS taken from his Green Dot customer service problem that occurred on November 6th, 2017.