Green Tree Servicing: CANT EVEN GET A PAYOFF FAXED TO LAWYER BEFORE...

A Green Tree Servicing customer review by GetHuman user GetHuman-46186 from November 27th, 2017

Background on GetHuman-46186's case

GetHuman: GetHuman-46186 - can you tell our other Green Tree Servicing customers when your case took place?
GetHuman-46186: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to Green Tree Servicing, and if so, how?
GetHuman-46186: I used the 800-643-0202 number I found for on the GetHuman Green Tree Servicing customer phone number page I was on: Green Tree Servicing Customer Service Phone Number
GetHuman: And which of these common Green Tree Servicing customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46186 a list of common Green Tree Servicing problems)
GetHuman-46186: "Update account information" was why I was trying to call.

GetHuman-46186's review of Green Tree Servicing customer service

GetHuman: So how would you sum up your experience for GetHuman's Green Tree Servicing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46186: CANT EVEN GET A PAYOFF FAXED TO LAWYER BEFORE * DAYS. DOESNT MAKE SINCE. I WILL NEVER USE GREEN TREE AGAIN. NOT BY CHOICE
GetHuman: Let's quantify your experience contacting Green Tree Servicing. On a scale of 1 to 5, how easy is it go get help on a Green Tree Servicing problem?
GetHuman-46186: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46186: I'd give them a four out of five on communication.
GetHuman: And what about Green Tree Servicing's ability to quickly and effectively address your problem?
GetHuman-46186: For that I would say one out of five.
GetHuman: And finally- any advice for other Green Tree Servicing customers?
GetHuman-46186: Call them early in the day or late. Don't forget any personal or account information you might need for Green Tree Servicing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46186 taken from his Green Tree Servicing customer service problem that occurred on November 22nd, 2017.

Green Tree Servicing

1.90 of 5 stars | 72 reviews
Green Tree Servicing ReviewsGreen Tree Servicing's Phone NumberAll Green Tree Servicing contact info

GetHuman-46186's Green Tree Servicing Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Green Tree Servicing, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Green Tree Servicing in any way.

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