Groupon: need to cancel service or take my deals off of...
A Groupon customer review by GetHuman user ~HOT ROCK from November 24th, 2017
Background on ~HOT ROCK's case
GetHuman: ~HOT ROCK - can you tell our other Groupon customers when your case took place?
~HOT ROCK: Yes I can. It was afternoon, on November 21st.
GetHuman: Did you reach out to Groupon, and if so, how?
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~HOT ROCK a list of common Groupon problems)
~HOT ROCK: "Billing" was why I was trying to contact.
~HOT ROCK's review of Groupon customer service
GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HOT ROCK: need to cancel service or take my deals off of groupon but no body help. groupon customer is a nightmare, travel from ** miles to my shop just for cheap service but will not pay for service is special ended. stay away from groupon
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~HOT ROCK: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HOT ROCK: I'd give them a two out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~HOT ROCK: For that I would say three out of five.
GetHuman: And finally- any advice for other Groupon customers?
~HOT ROCK: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Groupon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HOT ROCK taken from his Groupon customer service problem that occurred on November 21st, 2017.