H2O Wireless: The customer service is disaster there a bunch...
A H2O Wireless customer review by GetHuman user ~Sam Cohen from November 18th, 2017
Background on ~Sam Cohen 's case
GetHuman: ~Sam Cohen - can you tell our other H2O Wireless customers when your case took place?
~Sam Cohen : Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Sam Cohen a list of common H2O Wireless problems)
~Sam Cohen : "Lower my bill" was why I was trying to call.
~Sam Cohen 's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sam Cohen : The customer service is disaster there a bunch of liers they said they will call me back * times and I never got a call back nothing works on the phone and I'm paying for nothing
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~Sam Cohen : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sam Cohen : I'd give them a two out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~Sam Cohen : For that I would say three out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~Sam Cohen : Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sam Cohen taken from his H2O Wireless customer service problem that occurred on November 13th, 2017.