H2O Wireless: While AT&T has the absolute crappiest commercia...
A H2O Wireless customer review by GetHuman user ~Officer Lloyd Morrison (Ret.) from November 19th, 2017
Background on ~Officer Lloyd Morrison (Ret.)'s case
GetHuman: ~Officer Lloyd Morrison (Ret.) - can you tell our other H2O Wireless customers when your case took place?
~Officer Lloyd Morrison (Ret.): Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Officer Lloyd Morrison (Ret.) a list of common H2O Wireless problems)
~Officer Lloyd Morrison (Ret.): "Update account information" was why I was trying to call.
~Officer Lloyd Morrison (Ret.)'s review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Officer Lloyd Morrison (Ret.): While AT&T has the absolute crappiest commercials, the still charge too much. Thank GOD for H*o. The customer service is slow to keep prices low. AT&T now has the BEST world WIDE GSM SERVICE in *** countries, and the MOST secure, unlike Verizon, and Sprint. I had Verizon and was charged $****.** in fraudulent calls by a HACKER, and Verizon loved it, and did NOTHING!
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~Officer Lloyd Morrison (Ret.): I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Officer Lloyd Morrison (Ret.): I'd give them a one out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~Officer Lloyd Morrison (Ret.): For that I would say five out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~Officer Lloyd Morrison (Ret.): Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Officer Lloyd Morrison (Ret.) taken from his H2O Wireless customer service problem that occurred on November 14th, 2017.