H2O Wireless: Worst customer service I have ever dealt with...
A H2O Wireless customer review by GetHuman user ~avoid h20 from November 26th, 2017
Background on ~avoid h20's case
GetHuman: ~avoid h20 - can you tell our other H2O Wireless customers when your case took place?
~avoid h20: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~avoid h20 a list of common H2O Wireless problems)
~avoid h20: "Service problem" was why I was trying to call.
~avoid h20's review of H2O Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~avoid h20: Worst customer service I have ever dealt with. Nobody at this company has a clue. Have to wait for accounting or tech service to call you and they either don't call back or call the wrong number. A bunch of clowns.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~avoid h20: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~avoid h20: I'd give them a three out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~avoid h20: For that I would say one out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~avoid h20: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~avoid h20 taken from his H2O Wireless customer service problem that occurred on November 18th, 2017.