HGTV Magazine: *** min hold, horrid noise supposedly music on...
A HGTV Magazine customer review by GetHuman user ~Noway Jose from November 17th, 2017
Background on ~Noway Jose's case
GetHuman: ~Noway Jose - can you tell our other HGTV Magazine customers when your case took place?
~Noway Jose: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to HGTV Magazine, and if so, how?
GetHuman: And which of these common HGTV Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Noway Jose a list of common HGTV Magazine problems)
~Noway Jose: "Cancel Subscription" was why I was trying to call.
~Noway Jose's review of HGTV Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's HGTV Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Noway Jose: *** min hold, horrid noise supposedly music on hold, invoice refs web-pay but won't recognize any login info., rude operator. Not for my $.
GetHuman: Let's quantify your experience contacting HGTV Magazine. On a scale of 1 to 5, how easy is it go get help on a HGTV Magazine problem?
~Noway Jose: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Noway Jose: I'd give them a two out of five on communication.
GetHuman: And what about HGTV Magazine's ability to quickly and effectively address your problem?
~Noway Jose: For that I would say five out of five.
GetHuman: And finally- any advice for other HGTV Magazine customers?
~Noway Jose: Call them early in the day or late. Don't forget any personal or account information you might need for HGTV Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Noway Jose taken from his HGTV Magazine customer service problem that occurred on November 14th, 2017.