HGTV Magazine: For being a voice instead of a person was very...
A HGTV Magazine customer review by GetHuman user ~Granny Sandi from November 16th, 2017
Background on ~Granny Sandi's case
GetHuman: ~Granny Sandi - can you tell our other HGTV Magazine customers when your case took place?
~Granny Sandi: Yes I can. It was late at night, on November 12th.
GetHuman: Did you reach out to HGTV Magazine, and if so, how?
GetHuman: And which of these common HGTV Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Granny Sandi a list of common HGTV Magazine problems)
~Granny Sandi: "Start a Subscription" was why I was trying to call.
~Granny Sandi's review of HGTV Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's HGTV Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Granny Sandi: For being a voice instead of a person was very easy. The only thing that upset me was not having the phone number on the bill to call HGTV. Now can I get my magazines?
GetHuman: Let's quantify your experience contacting HGTV Magazine. On a scale of 1 to 5, how easy is it go get help on a HGTV Magazine problem?
~Granny Sandi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Granny Sandi: I'd give them a two out of five on communication.
GetHuman: And what about HGTV Magazine's ability to quickly and effectively address your problem?
~Granny Sandi: For that I would say three out of five.
GetHuman: And finally- any advice for other HGTV Magazine customers?
~Granny Sandi: Call them early in the day or late. Don't forget any personal or account information you might need for HGTV Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Granny Sandi taken from his HGTV Magazine customer service problem that occurred on November 12th, 2017.