HP: theythe normal troubles ran me through the norm...
A HP customer review by GetHuman user ~texas business man from November 3rd, 2017
Background on ~texas business man's case
GetHuman: ~texas business man - can you tell our other HP customers when your case took place?
~texas business man: Yes. It was afternoon, on November 1st.
GetHuman: Did you reach out to HP, and if so, how?
GetHuman: And which of these common HP customer issues best describes the reason you wanted to talk to them?
(Shows ~texas business man a list of common HP problems)
~texas business man: "Complaint" was why I was trying to call.
~texas business man's review of HP customer service
GetHuman: So how would you sum up your experience for GetHuman's HP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~texas business man: theythe normal troubles ran me through the normal troubleshooting but no resolution, good instructions, found solution. Go HP!
GetHuman: Let's quantify your experience contacting HP. On a scale of 1 to 5, how easy is it go get help on a HP problem?
~texas business man: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~texas business man: I'd give them a two out of five on communication.
GetHuman: And what about HP's ability to quickly and effectively address your problem?
~texas business man: For that I would say three out of five.
GetHuman: And finally- any advice for other HP customers?
~texas business man: Call them early in the day or late. Don't forget any personal or account information you might need for HP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~texas business man taken from his HP customer service problem that occurred on November 1st, 2017.