Haband: I've called number after number about not recei...
A Haband customer review by GetHuman user GetHuman-418341 from November 2nd, 2017
Background on GetHuman-418341's case
GetHuman: GetHuman-418341 - can you tell our other Haband customers when your case took place?
GetHuman-418341: Sure. It was late at night, on October 27th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-418341 a list of common Haband problems)
GetHuman-418341: "Complaint" was why I was trying to call.
GetHuman-418341's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-418341: I've called number after number about not receiving the signed for gifts in the last two orders. There doesn't seem to be a human available except to refer you to another robot. Everyone must be in the order department. This is a fine way to lose customers. I've been ordering for at least * years with complaints which are useless.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-418341: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-418341: I'd give them a three out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-418341: For that I would say one out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-418341: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-418341 taken from his Haband customer service problem that occurred on October 27th, 2017.