Haband: Terrible service. One item ordered was backorde...
A Haband customer review by GetHuman user GetHuman-269958 from October 30th, 2017
Background on GetHuman-269958's case
GetHuman: GetHuman-269958 - can you tell our other Haband customers when your case took place?
GetHuman-269958: Yup. It was afternoon, on October 22nd.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-269958 a list of common Haband problems)
GetHuman-269958: "Cancel order" was why I was trying to call.
GetHuman-269958's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-269958: Terrible service. One item ordered was backordered and the entire order was placed on hold---I was not advised of this delay. Worse, when I tried tracking it via the internet I was told that there was no such order * on file. I finally found a customer service number and was advised that it could be another *-* days before shipment. Doubt that I'll be using Haband again!
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-269958: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-269958: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-269958: For that I would say five out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-269958: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-269958 taken from his Haband customer service problem that occurred on October 22nd, 2017.