Haband: The agents are in the Philippines and always re...
A Haband customer review by GetHuman user GetHuman-201932 from November 14th, 2017
Background on GetHuman-201932's case
GetHuman: GetHuman-201932 - can you tell our other Haband customers when your case took place?
GetHuman-201932: Yeah. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-201932 a list of common Haband problems)
GetHuman-201932: "Track order" was why I was trying to call.
GetHuman-201932's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-201932: The agents are in the Philippines and always reply with any request with "Please hold while I research this" which makes no sense for some items that they are asked.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-201932: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-201932: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-201932: For that I would say five out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-201932: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-201932 taken from his Haband customer service problem that occurred on November 7th, 2017.