Haband: The girl was helpful, but I am disappointed wit...
A Haband customer review by GetHuman user GetHuman-294523 from November 5th, 2017
Background on GetHuman-294523's case
GetHuman: GetHuman-294523 - can you tell our other Haband customers when your case took place?
GetHuman-294523: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-294523 a list of common Haband problems)
GetHuman-294523: "Change order" was why I was trying to call.
GetHuman-294523's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-294523: The girl was helpful, but I am disappointed with the company, that kept telling me I would get the other curtain that I ordered to match the one I received and now * months later they send the other back I will not be getting the other one. Which is a real inconvenience, not only I don't have curtains to put up, I have to get the other one back to the post office and hope they will credit me back with the shipping charge plus the curtain charge.
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-294523: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-294523: I'd give them a five out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-294523: For that I would say four out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-294523: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-294523 taken from his Haband customer service problem that occurred on November 2nd, 2017.