Haband: This company is HORRIBLE! I placed a order onli...
A Haband customer review by GetHuman user GetHuman-263524 from November 5th, 2017
Background on GetHuman-263524's case
GetHuman: GetHuman-263524 - can you tell our other Haband customers when your case took place?
GetHuman-263524: Yes. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Haband, and if so, how?
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-263524 a list of common Haband problems)
GetHuman-263524: "Track order" was why I was trying to call.
GetHuman-263524's review of Haband customer service
GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-263524: This company is HORRIBLE! I placed a order online on ******* entered my email information in. They said I would receive confirmation shortly...it never came. So after waiting ** hours with no charge to my credit card and no order history I placed another order which I received a confirm* and showed on my bank statemnt. On******* there was*charges on my checking account but still only * email. Tried to cancel *nd order told no. Had to send it back only to find out these IDIOTS took the funds put it back and didn't ship the order until a week later and took the funds out again causing my account to be overdraft *x
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
GetHuman-263524: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-263524: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
GetHuman-263524: For that I would say three out of five.
GetHuman: And finally- any advice for other Haband customers?
GetHuman-263524: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-263524 taken from his Haband customer service problem that occurred on October 30th, 2017.