Haier Appliances: I called the number and was told by recording t...
A Haier Appliances customer review by GetHuman user ~Phyllis Savage from November 22nd, 2017
Background on ~Phyllis Savage's case
GetHuman: ~Phyllis Savage - can you tell our other Haier Appliances customers when your case took place?
~Phyllis Savage: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Phyllis Savage a list of common Haier Appliances problems)
~Phyllis Savage: "Warranty claim" was why I was trying to call.
~Phyllis Savage's review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Phyllis Savage: I called the number and was told by recording to call back during regular business hours, but they advertise **** response, what a sad company, I will be reporting this to the BBB, I don't have money to give rich people.I just bought this AC last year, used for a little over * months, plugged up this year and it won't get cold, don't hear compressor kicking in, I need a replacement NOW,I would never recommend this brand to anyone and Stores need to stop peddling this junk.
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
~Phyllis Savage: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Phyllis Savage: I'd give them a three out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
~Phyllis Savage: For that I would say four out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
~Phyllis Savage: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Phyllis Savage taken from his Haier Appliances customer service problem that occurred on November 12th, 2017.