Haier Appliances: They do not know their products so there is no...
A Haier Appliances customer review by GetHuman user GetHuman-409816 from November 3rd, 2017
Background on GetHuman-409816's case
GetHuman: GetHuman-409816 - can you tell our other Haier Appliances customers when your case took place?
GetHuman-409816: Sure. It was afternoon, on October 27th.
GetHuman: Did you reach out to Haier Appliances, and if so, how?
GetHuman: And which of these common Haier Appliances customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-409816 a list of common Haier Appliances problems)
GetHuman-409816: "Complaint" was why I was trying to call.
GetHuman-409816's review of Haier Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's Haier Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-409816: They do not know their products so there is no way they can be helpful. I will never buy anything they sell again and I will let everyone know how I feel. THEY ****!!!!!!!!!
GetHuman: Let's quantify your experience contacting Haier Appliances. On a scale of 1 to 5, how easy is it go get help on a Haier Appliances problem?
GetHuman-409816: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-409816: I'd give them a one out of five on communication.
GetHuman: And what about Haier Appliances's ability to quickly and effectively address your problem?
GetHuman-409816: For that I would say four out of five.
GetHuman: And finally- any advice for other Haier Appliances customers?
GetHuman-409816: Call them early in the day or late. Don't forget any personal or account information you might need for Haier Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-409816 taken from his Haier Appliances customer service problem that occurred on October 27th, 2017.