Harley Davidson: Sent a over night payoff bank check * days ago...
A Harley Davidson customer review by GetHuman user ~Pissed off from November 26th, 2017
Background on ~Pissed off's case
GetHuman: ~Pissed off - can you tell our other Harley Davidson customers when your case took place?
~Pissed off: Sure. It was late at night, on November 17th.
GetHuman: Did you reach out to Harley Davidson, and if so, how?
GetHuman: And which of these common Harley Davidson customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off a list of common Harley Davidson problems)
~Pissed off: "Complaint" was why I was trying to call.
~Pissed off's review of Harley Davidson customer service
GetHuman: So how would you sum up your experience for GetHuman's Harley Davidson customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off: Sent a over night payoff bank check * days ago and still they haven't posted it. Have emailed and called several times. THEY ****
GetHuman: Let's quantify your experience contacting Harley Davidson. On a scale of 1 to 5, how easy is it go get help on a Harley Davidson problem?
~Pissed off: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off: I'd give them a one out of five on communication.
GetHuman: And what about Harley Davidson's ability to quickly and effectively address your problem?
~Pissed off: For that I would say five out of five.
GetHuman: And finally- any advice for other Harley Davidson customers?
~Pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Harley Davidson to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off taken from his Harley Davidson customer service problem that occurred on November 17th, 2017.