Hayward Pool Products: Called to ask question about purchasing a pump...
A Hayward Pool Products customer review by GetHuman user GetHuman-173966 from November 10th, 2017
Background on GetHuman-173966's case
GetHuman: GetHuman-173966 - can you tell our other Hayward Pool Products customers when your case took place?
GetHuman-173966: Sure. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Hayward Pool Products, and if so, how?
GetHuman: And which of these common Hayward Pool Products customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-173966 a list of common Hayward Pool Products problems)
GetHuman-173966: "Repairs" was why I was trying to call.
GetHuman-173966's review of Hayward Pool Products customer service
GetHuman: So how would you sum up your experience for GetHuman's Hayward Pool Products customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-173966: Called to ask question about purchasing a pump with a twist lock for my upground pool. When technician spoke with me he was not nasty, but was somewhat abrubt with answering questions to clarify information I needed
GetHuman: Let's quantify your experience contacting Hayward Pool Products. On a scale of 1 to 5, how easy is it go get help on a Hayward Pool Products problem?
GetHuman-173966: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-173966: I'd give them a three out of five on communication.
GetHuman: And what about Hayward Pool Products's ability to quickly and effectively address your problem?
GetHuman-173966: For that I would say one out of five.
GetHuman: And finally- any advice for other Hayward Pool Products customers?
GetHuman-173966: Call them early in the day or late. Don't forget any personal or account information you might need for Hayward Pool Products to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-173966 taken from his Hayward Pool Products customer service problem that occurred on November 5th, 2017.