Hayward Pool Products: They take *-* days via Email and I waited on ho...

A Hayward Pool Products customer review by GetHuman user GetHuman-412005 from November 27th, 2017

Background on GetHuman-412005's case

GetHuman: GetHuman-412005 - can you tell our other Hayward Pool Products customers when your case took place?
GetHuman-412005: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Hayward Pool Products, and if so, how?
GetHuman-412005: I used the 908-355-7995 number I found for on the GetHuman Hayward Pool Products customer phone number page I was on: Hayward Pool Products Customer Service Phone Number
GetHuman: And which of these common Hayward Pool Products customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-412005 a list of common Hayward Pool Products problems
GetHuman-412005: "Technical support" was why I was trying to call.

GetHuman-412005's review of Hayward Pool Products customer service

GetHuman: So how would you sum up your experience for GetHuman's Hayward Pool Products customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-412005: They take *-* days via Email and I waited on hold for ** minutes twice trying to get a rep. You can keep your pumps Hayward.
GetHuman: Let's quantify your experience contacting Hayward Pool Products. On a scale of 1 to 5, how easy is it go get help on a Hayward Pool Products problem?
GetHuman-412005: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-412005: I'd give them a one out of five on communication.
GetHuman: And what about Hayward Pool Products's ability to quickly and effectively address your problem?
GetHuman-412005: For that I would say one out of five.
GetHuman: And finally- any advice for other Hayward Pool Products customers?
GetHuman-412005: Call them early in the day or late. Don't forget any personal or account information you might need for Hayward Pool Products to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-412005 taken from his Hayward Pool Products customer service problem that occurred on November 23rd, 2017.

Hayward Pool Products

1.00 of 5 stars | 37 reviews
Hayward Pool Products ReviewsHayward Pool Products's Phone NumberAll Hayward Pool Products contact infoGeneral Hayward Pool Products customer service info
GetHuman-412005's Hayward Pool Products Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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