Hertz - Customer Support: These people are Morons, They never refunded my...
A Hertz - Customer Support customer review by GetHuman user ~LynW from November 25th, 2017
Background on ~LynW's case
GetHuman: ~LynW - can you tell our other Hertz - Customer Support customers when your case took place?
~LynW: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Hertz - Customer Support, and if so, how?
GetHuman: And which of these common Hertz - Customer Support customer issues best describes the reason you wanted to talk to them?
(Shows ~LynW a list of common Hertz - Customer Support problems)
~LynW: "Make a booking" was why I was trying to call.
~LynW's review of Hertz - Customer Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Hertz - Customer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LynW: These people are Morons, They never refunded my Deposit when they were paid by Toyota for a vehicle recall that Toyota rented me a car from Hertz while my car was being fixed and Toyota paid the bill! Hertz: REFUND MY DEPOSIT!
GetHuman: Let's quantify your experience contacting Hertz - Customer Support. On a scale of 1 to 5, how easy is it go get help on a Hertz - Customer Support problem?
~LynW: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LynW: I'd give them a five out of five on communication.
GetHuman: And what about Hertz - Customer Support's ability to quickly and effectively address your problem?
~LynW: For that I would say four out of five.
GetHuman: And finally- any advice for other Hertz - Customer Support customers?
~LynW: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hertz - Customer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LynW taken from his Hertz - Customer Support customer service problem that occurred on November 19th, 2017.