Hertz - Customer Support: You set up the return date and time.....there w...
A Hertz - Customer Support customer review by GetHuman user ~William m stone from November 20th, 2017
Background on ~William m stone's case
GetHuman: ~William m stone - can you tell our other Hertz - Customer Support customers when your case took place?
~William m stone: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Hertz - Customer Support, and if so, how?
GetHuman: And which of these common Hertz - Customer Support customer issues best describes the reason you wanted to talk to them?
(Shows ~William m stone a list of common Hertz - Customer Support problems)
~William m stone: "Insurance claim" was why I was trying to call.
~William m stone's review of Hertz - Customer Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Hertz - Customer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~William m stone: You set up the return date and time.....there was no one there, and, no drop box for the keys... What the **** is that all About? I'm not paying an extra day because of hertz's stupidity.
GetHuman: Let's quantify your experience contacting Hertz - Customer Support. On a scale of 1 to 5, how easy is it go get help on a Hertz - Customer Support problem?
~William m stone: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~William m stone: I'd give them a one out of five on communication.
GetHuman: And what about Hertz - Customer Support's ability to quickly and effectively address your problem?
~William m stone: For that I would say two out of five.
GetHuman: And finally- any advice for other Hertz - Customer Support customers?
~William m stone: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hertz - Customer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~William m stone taken from his Hertz - Customer Support customer service problem that occurred on November 13th, 2017.