Hertz - Customer Support: this company is horrible good luck with trying...
A Hertz - Customer Support customer review by GetHuman user GetHuman-15154 from November 26th, 2017
Background on GetHuman-15154's case
GetHuman: GetHuman-15154 - can you tell our other Hertz - Customer Support customers when your case took place?
GetHuman-15154: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Hertz - Customer Support, and if so, how?
GetHuman: And which of these common Hertz - Customer Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-15154 a list of common Hertz - Customer Support problems)
GetHuman-15154: "Change booking" was why I was trying to call.
GetHuman-15154's review of Hertz - Customer Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Hertz - Customer Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-15154: this company is horrible good luck with trying to get anything done they will take a complaint but act like you are a idiot.and don't worry I never got to get my car that I paid for in two months advance was unavailable when time for Pick.
GetHuman: Let's quantify your experience contacting Hertz - Customer Support. On a scale of 1 to 5, how easy is it go get help on a Hertz - Customer Support problem?
GetHuman-15154: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-15154: I'd give them a four out of five on communication.
GetHuman: And what about Hertz - Customer Support's ability to quickly and effectively address your problem?
GetHuman-15154: For that I would say three out of five.
GetHuman: And finally- any advice for other Hertz - Customer Support customers?
GetHuman-15154: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hertz - Customer Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-15154 taken from his Hertz - Customer Support customer service problem that occurred on November 20th, 2017.