Hobbylinc.com: After giving the Order * to the Rep. it was NO...

A Hobbylinc.com customer review by GetHuman user GetHuman-166008 from November 17th, 2017

Background on GetHuman-166008's case

GetHuman: GetHuman-166008 - can you tell our other Hobbylinc.com customers when your case took place?
GetHuman-166008: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Hobbylinc.com, and if so, how?
GetHuman-166008: I used the 888-327-9673 number I found for on the GetHuman Hobbylinc.com customer phone number page I was on: Hobbylinc.com Customer Service Phone Number
GetHuman: And which of these common Hobbylinc.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-166008 a list of common Hobbylinc.com problems)
GetHuman-166008: "Warranty claim" was why I was trying to call.

GetHuman-166008's review of Hobbylinc.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Hobbylinc.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-166008: After giving the Order * to the Rep. it was NO PROBLEM to have the destination changed to my brother's APO. Thank you for taking care of this. Dan
GetHuman: Let's quantify your experience contacting Hobbylinc.com. On a scale of 1 to 5, how easy is it go get help on a Hobbylinc.com problem?
GetHuman-166008: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-166008: I'd give them a four out of five on communication.
GetHuman: And what about Hobbylinc.com's ability to quickly and effectively address your problem?
GetHuman-166008: For that I would say three out of five.
GetHuman: And finally- any advice for other Hobbylinc.com customers?
GetHuman-166008: Call them early in the day or late. Don't forget any personal or account information you might need for Hobbylinc.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-166008 taken from his Hobbylinc.com customer service problem that occurred on November 16th, 2017.

Hobbylinc.com

2.00 of 5 stars | 11 reviews

GetHuman-166008's Hobbylinc.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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