Holiday Inn Club Vacations: i could not get through. i called the number on...
A Holiday Inn Club Vacations customer review by GetHuman user ~brian connors from November 28th, 2017
Background on ~brian connors's case
GetHuman: ~brian connors - can you tell our other Holiday Inn Club Vacations customers when your case took place?
~brian connors: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Holiday Inn Club Vacations, and if so, how?
GetHuman: And which of these common Holiday Inn Club Vacations customer issues best describes the reason you wanted to talk to them?
(Shows ~brian connors a list of common Holiday Inn Club Vacations problems)
~brian connors: "Cancel booking" was why I was trying to call.
~brian connors's review of Holiday Inn Club Vacations customer service
GetHuman: So how would you sum up your experience for GetHuman's Holiday Inn Club Vacations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brian connors: i could not get through. i called the number on the home page megan kept putting thuough to markiting . they kept me waiting for ** min s i left my phone number no one has called me i was put through to * diffrent departments.no one would let me speak to a mgr. very very poor treatment i would give it a * i am trying to cancell a rev. i will not use holiday inn in the future
GetHuman: Let's quantify your experience contacting Holiday Inn Club Vacations. On a scale of 1 to 5, how easy is it go get help on a Holiday Inn Club Vacations problem?
~brian connors: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brian connors: I'd give them a one out of five on communication.
GetHuman: And what about Holiday Inn Club Vacations's ability to quickly and effectively address your problem?
~brian connors: For that I would say one out of five.
GetHuman: And finally- any advice for other Holiday Inn Club Vacations customers?
~brian connors: Call them early in the day or late. Don't forget any personal or account information you might need for Holiday Inn Club Vacations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brian connors taken from his Holiday Inn Club Vacations customer service problem that occurred on November 21st, 2017.
Holiday Inn Club Vacations
1.00 of 5 stars | 12 reviews
~brian connors's Holiday Inn Club Vacations Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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