Home Depot: Numerous visit at the Garden area of the Home D...
A Home Depot customer review by GetHuman user ~Josie S. from November 16th, 2017
Background on ~Josie S.'s case
GetHuman: ~Josie S. - can you tell our other Home Depot customers when your case took place?
~Josie S.: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows ~Josie S. a list of common Home Depot problems)
~Josie S.: "Installation/delivery" was why I was trying to call.
~Josie S.'s review of Home Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Josie S.: Numerous visit at the Garden area of the Home Depot at ***** El Toro Rd, Laguna Hills have been productive for the most part due to the invaluable help of at least three people: namely, Barbara, Lisa, and Ed. I don't know their last names. I would like to commend them for being great at customer service and let you know that they are great assets to Home Depot. I am taking the time to inform you as I feel that many employees are not receiving the appreciation that they deserve. Please let these three know that they are appreciated. Thank you and keep up the good work. Josie
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
~Josie S.: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Josie S.: I'd give them a five out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
~Josie S.: For that I would say one out of five.
GetHuman: And finally- any advice for other Home Depot customers?
~Josie S.: Call them early in the day or late. Don't forget any personal or account information you might need for Home Depot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Josie S. taken from his Home Depot customer service problem that occurred on November 15th, 2017.