Homesav.com: Emailed saying that never received an order giv...

A Homesav.com customer review by GetHuman user ~Scammed from November 13th, 2017

Background on ~Scammed's case

GetHuman: ~Scammed - can you tell our other Homesav.com customers when your case took place?
~Scammed: Yup. It was evening, on November 8th.
GetHuman: Did you reach out to Homesav.com, and if so, how?
~Scammed: I used the 855-260-4999 number I found for on the GetHuman Homesav.com customer phone number page I was on: Homesav.com Customer Service Phone Number
GetHuman: And which of these common Homesav.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Scammed a list of common Homesav.com problems)
~Scammed: "Returns" was why I was trying to call.

~Scammed's review of Homesav.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Homesav.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Scammed: Emailed saying that never received an order giving all the details. No response even after them saying will respond in * days time maximum. Email coming back from service department with case * that goes nowhere. Telephone number never gets answered by a person, sent an email through Linkedin to the CEO asking him to intervene and no response. They may have started strong but to me its a scam after reading all their terms giving the receiving person absolutely no recourse. They took everything that they could and do not care for the purchaser. Run away from this company.
GetHuman: Let's quantify your experience contacting Homesav.com. On a scale of 1 to 5, how easy is it go get help on a Homesav.com problem?
~Scammed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Scammed: I'd give them a two out of five on communication.
GetHuman: And what about Homesav.com's ability to quickly and effectively address your problem?
~Scammed: For that I would say three out of five.
GetHuman: And finally- any advice for other Homesav.com customers?
~Scammed: Call them early in the day or late. Don't forget any personal or account information you might need for Homesav.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Scammed taken from his Homesav.com customer service problem that occurred on November 8th, 2017.

Homesav.com

1.00 of 5 stars | 1 reviews

~Scammed's Homesav.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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