Honda Financial: I went to the honda dealer and I didn't apprec...
A Honda Financial customer review by GetHuman user ~John from November 20th, 2017
Background on ~John 's case
GetHuman: ~John - can you tell our other Honda Financial customers when your case took place?
~John : Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Honda Financial, and if so, how?
GetHuman: And which of these common Honda Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~John a list of common Honda Financial problems)
~John : "Repairs and returns" was why I was trying to call.
~John 's review of Honda Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Honda Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John : I went to the honda dealer and I didn't appreciate how they treated me because they took my money and made me sign papers and then I left. With no car . On the second day I waited for four hrs and they finally gave me a car but they cut all the benefits I had on the car I'm sure you wouldn't get that . But I sure didn't appreciate it when it happened to me *******€********
GetHuman: Let's quantify your experience contacting Honda Financial. On a scale of 1 to 5, how easy is it go get help on a Honda Financial problem?
~John : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John : I'd give them a five out of five on communication.
GetHuman: And what about Honda Financial's ability to quickly and effectively address your problem?
~John : For that I would say one out of five.
GetHuman: And finally- any advice for other Honda Financial customers?
~John : Call them early in the day or late. Don't forget any personal or account information you might need for Honda Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John taken from his Honda Financial customer service problem that occurred on November 12th, 2017.