Honeywell: Spoke with a very nice customer service rep who...

A Honeywell customer review by GetHuman user ~Ellen from November 2nd, 2017

Background on ~Ellen's case

GetHuman: ~Ellen - can you tell our other Honeywell customers when your case took place?
~Ellen: Sure. It was evening, on October 23rd.
GetHuman: Did you reach out to Honeywell, and if so, how?
~Ellen: I used the 877-841-2840 number I found for on the GetHuman Honeywell customer phone number page I was on: Honeywell Customer Service Phone Number
GetHuman: And which of these common Honeywell customer issues best describes the reason you wanted to talk to them?
(Shows ~Ellen a list of common Honeywell problems)
~Ellen: "Complaint" was why I was trying to call.

~Ellen's review of Honeywell customer service

GetHuman: So how would you sum up your experience for GetHuman's Honeywell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ellen: Spoke with a very nice customer service rep who gave me another number for "portable appliances" ***-***-**** and a website kaz.com
GetHuman: Let's quantify your experience contacting Honeywell. On a scale of 1 to 5, how easy is it go get help on a Honeywell problem?
~Ellen: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ellen: I'd give them a one out of five on communication.
GetHuman: And what about Honeywell's ability to quickly and effectively address your problem?
~Ellen: For that I would say four out of five.
GetHuman: And finally- any advice for other Honeywell customers?
~Ellen: Call them early in the day or late. Don't forget any personal or account information you might need for Honeywell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ellen taken from his Honeywell customer service problem that occurred on October 23rd, 2017.

Honeywell

1.00 of 5 stars | 31 reviews

~Ellen's Honeywell Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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