Hoover Vacuum: I sat on my cell for ** min then a person came...
A Hoover Vacuum customer review by GetHuman user ~wewrke@gmail.com from November 20th, 2017
Background on ~wewrke@gmail.com's case
GetHuman: ~wewrke@gmail.com - can you tell our other Hoover Vacuum customers when your case took place?
~wewrke@gmail.com: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Hoover Vacuum, and if so, how?
GetHuman: And which of these common Hoover Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows ~wewrke@gmail.com a list of common Hoover Vacuum problems)
~wewrke@gmail.com: "Where to buy" was why I was trying to call.
~wewrke@gmail.com's review of Hoover Vacuum customer service
GetHuman: So how would you sum up your experience for GetHuman's Hoover Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wewrke@gmail.com: I sat on my cell for ** min then a person came on the phone and hung up on me ... you have got to be kidding me i thought . my name is Bill ***-******* i called a week ago and no one has called back
GetHuman: Let's quantify your experience contacting Hoover Vacuum. On a scale of 1 to 5, how easy is it go get help on a Hoover Vacuum problem?
~wewrke@gmail.com: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wewrke@gmail.com: I'd give them a one out of five on communication.
GetHuman: And what about Hoover Vacuum's ability to quickly and effectively address your problem?
~wewrke@gmail.com: For that I would say one out of five.
GetHuman: And finally- any advice for other Hoover Vacuum customers?
~wewrke@gmail.com: Call them early in the day or late. Don't forget any personal or account information you might need for Hoover Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wewrke@gmail.com taken from his Hoover Vacuum customer service problem that occurred on November 18th, 2017.