Hotmail: ThankYou So Much!!!*GetHuman & LUCYPHONE delive...
A Hotmail customer review by GetHuman user ~JayjayFromNY from November 26th, 2017
Background on ~JayjayFromNY 's case
GetHuman: ~JayjayFromNY - can you tell our other Hotmail customers when your case took place?
~JayjayFromNY : Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Hotmail, and if so, how?
GetHuman: And which of these common Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows ~JayjayFromNY a list of common Hotmail problems)
~JayjayFromNY : "Overcharge/Strange charge" was why I was trying to contact.
~JayjayFromNY 's review of Hotmail customer service
GetHuman: So how would you sum up your experience for GetHuman's Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JayjayFromNY : ThankYou So Much!!!*GetHuman & LUCYPHONE delivered More than promised!*Not only did I receive a very prompt return call, which was "so-so", I was rewarded with a surprising technical support services Direct!!! follow-through contact to further assist with addressing my complex, * months long complex issue! Above & Beyond my "JW.org"expectations! Amazing!*The very *st experience where the "light at the end of the tunnel" is the on-coming AmTrak! Whew!*We're Not done yet, tho' I now have some genuine hope of problem-resolution! The phone tech scheduled to re-contact me when a Senior Technician is available! This is a First!*Gracias Por Todo!*ThankYou GetHuman & LUCYPHONE!*Kudos to Youse!*Warmly,JayjayFromNY (@Gmail)
GetHuman: Let's quantify your experience contacting Hotmail. On a scale of 1 to 5, how easy is it go get help on a Hotmail problem?
~JayjayFromNY : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JayjayFromNY : I'd give them a one out of five on communication.
GetHuman: And what about Hotmail's ability to quickly and effectively address your problem?
~JayjayFromNY : For that I would say one out of five.
GetHuman: And finally- any advice for other Hotmail customers?
~JayjayFromNY : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JayjayFromNY taken from his Hotmail customer service problem that occurred on November 19th, 2017.