Hulu Plus: Hulu makes it nearly impossible to cancel servi...
A Hulu Plus customer review by GetHuman user ~debdale from November 23rd, 2017
Background on ~debdale's case
GetHuman: ~debdale - can you tell our other Hulu Plus customers when your case took place?
~debdale: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Hulu Plus, and if so, how?
GetHuman: And which of these common Hulu Plus customer issues best describes the reason you wanted to talk to them?
(Shows ~debdale a list of common Hulu Plus problems)
~debdale: "Overcharge/Strange charge" was why I was trying to contact.
~debdale's review of Hulu Plus customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~debdale: Hulu makes it nearly impossible to cancel service online. They also don't provide a customer service phone number. Had to go online to an outside site to find a phone number, however I finally got my service cancelled.
GetHuman: Let's quantify your experience contacting Hulu Plus. On a scale of 1 to 5, how easy is it go get help on a Hulu Plus problem?
~debdale: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~debdale: I'd give them a three out of five on communication.
GetHuman: And what about Hulu Plus's ability to quickly and effectively address your problem?
~debdale: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu Plus customers?
~debdale: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hulu Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~debdale taken from his Hulu Plus customer service problem that occurred on November 16th, 2017.