Humbleabode.com: Called four times. Recording said to email them...
A Humbleabode.com customer review by GetHuman user ~justnaide from November 26th, 2017
Background on ~justnaide's case
GetHuman: ~justnaide - can you tell our other Humbleabode.com customers when your case took place?
~justnaide: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Humbleabode.com, and if so, how?
GetHuman: And which of these common Humbleabode.com customer issues best describes the reason you wanted to talk to them?
(Shows ~justnaide a list of common Humbleabode.com problems)
~justnaide: "Change order" was why I was trying to call.
~justnaide's review of Humbleabode.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Humbleabode.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~justnaide: Called four times. Recording said to email them. Emailed them five times. Called again and left call back number. They returned my call two hours later. Ship date was changed four times. Would not honor coupons , discounts or grouper price as advertised. Found products on beyond store for a savings of ***.**. Will be cancelling my order with humble. Tomorrow.
GetHuman: Let's quantify your experience contacting Humbleabode.com. On a scale of 1 to 5, how easy is it go get help on a Humbleabode.com problem?
~justnaide: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~justnaide: I'd give them a one out of five on communication.
GetHuman: And what about Humbleabode.com's ability to quickly and effectively address your problem?
~justnaide: For that I would say three out of five.
GetHuman: And finally- any advice for other Humbleabode.com customers?
~justnaide: Call them early in the day or late. Don't forget any personal or account information you might need for Humbleabode.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~justnaide taken from his Humbleabode.com customer service problem that occurred on November 18th, 2017.