Humbleabode.com: Ordered bed in Jan, hasnt shown up. Last email...

A Humbleabode.com customer review by GetHuman user GetHuman-287320 from November 26th, 2017

Background on GetHuman-287320's case

GetHuman: GetHuman-287320 - can you tell our other Humbleabode.com customers when your case took place?
GetHuman-287320: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Humbleabode.com, and if so, how?
GetHuman-287320: I used the 877-692-2633 number I found for on the GetHuman Humbleabode.com customer phone number page I was on: Humbleabode.com Customer Service Phone Number
GetHuman: And which of these common Humbleabode.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-287320 a list of common Humbleabode.com problems)
GetHuman-287320: "Cancel order" was why I was trying to call.

GetHuman-287320's review of Humbleabode.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Humbleabode.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-287320: Ordered bed in Jan, hasnt shown up. Last email from them said it would ship on ****. No communication from them. Waiting on hold led to them dropping the call after ** minutes of hold.
GetHuman: Let's quantify your experience contacting Humbleabode.com. On a scale of 1 to 5, how easy is it go get help on a Humbleabode.com problem?
GetHuman-287320: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-287320: I'd give them a three out of five on communication.
GetHuman: And what about Humbleabode.com's ability to quickly and effectively address your problem?
GetHuman-287320: For that I would say four out of five.
GetHuman: And finally- any advice for other Humbleabode.com customers?
GetHuman-287320: Call them early in the day or late. Don't forget any personal or account information you might need for Humbleabode.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-287320 taken from his Humbleabode.com customer service problem that occurred on November 18th, 2017.

Humbleabode.com

1.11 of 5 stars | 37 reviews

GetHuman-287320's Humbleabode.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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