IBM Cloud Video: The advertising on Ustream is intrusive and hig...
A IBM Cloud Video customer review by GetHuman user ~Nova Meet from November 11th, 2017
Background on ~Nova Meet's case
GetHuman: ~Nova Meet - can you tell our other IBM Cloud Video customers when your case took place?
~Nova Meet: Sure. It was morning, on November 8th.
GetHuman: Did you reach out to IBM Cloud Video, and if so, how?
GetHuman: And which of these common IBM Cloud Video customer issues best describes the reason you wanted to talk to them?
(Shows ~Nova Meet a list of common IBM Cloud Video problems)
~Nova Meet: "Change plan" was why I was trying to call.
~Nova Meet's review of IBM Cloud Video customer service
GetHuman: So how would you sum up your experience for GetHuman's IBM Cloud Video customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nova Meet: The advertising on Ustream is intrusive and highly irritating. The MASSIVE increase in volume, when the adverts appear, is offensive and exasperating. I'll do my best never to Ustream again. KEEP CORPORTISM OUT OF THE INTERNET!
GetHuman: Let's quantify your experience contacting IBM Cloud Video. On a scale of 1 to 5, how easy is it go get help on a IBM Cloud Video problem?
~Nova Meet: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nova Meet: I'd give them a one out of five on communication.
GetHuman: And what about IBM Cloud Video's ability to quickly and effectively address your problem?
~Nova Meet: For that I would say two out of five.
GetHuman: And finally- any advice for other IBM Cloud Video customers?
~Nova Meet: Call them early in the day or late. Don't forget any personal or account information you might need for IBM Cloud Video to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nova Meet taken from his IBM Cloud Video customer service problem that occurred on November 8th, 2017.