IHOP Restaurants: Ordered themeal with the additional unlimited n...
A IHOP Restaurants customer review by GetHuman user ~Stephen Smythe from November 1st, 2017
Background on ~Stephen Smythe's case
GetHuman: ~Stephen Smythe - can you tell our other IHOP Restaurants customers when your case took place?
~Stephen Smythe: Yup. It was middle of the night, on October 24th.
GetHuman: Did you reach out to IHOP Restaurants, and if so, how?
GetHuman: And which of these common IHOP Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~Stephen Smythe a list of common IHOP Restaurants problems)
~Stephen Smythe: "Cancel a reservation" was why I was trying to call.
~Stephen Smythe's review of IHOP Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's IHOP Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stephen Smythe: Ordered themeal with the additional unlimited number of pancakes special. Saturday Oct * *:** am. It took ** minutes to get the meal. IN two minutes I ordered teh second round of panckaes. that ook ** minutes and they put them in a box to go..This IS A SCAM* it is unlimited. the service was slow purposely to steal your money and not follow through on the unlimited specal. Barboursville is known for corrupt government and now it is being seen inteh restauarants. False advertsing to mis elad the customer. Bad service on purpsoe so you do not get what was advertissed and paid. Cheats!
GetHuman: Let's quantify your experience contacting IHOP Restaurants. On a scale of 1 to 5, how easy is it go get help on a IHOP Restaurants problem?
~Stephen Smythe: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stephen Smythe: I'd give them a two out of five on communication.
GetHuman: And what about IHOP Restaurants's ability to quickly and effectively address your problem?
~Stephen Smythe: For that I would say three out of five.
GetHuman: And finally- any advice for other IHOP Restaurants customers?
~Stephen Smythe: Call them early in the day or late. Don't forget any personal or account information you might need for IHOP Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stephen Smythe taken from his IHOP Restaurants customer service problem that occurred on October 24th, 2017.