IHOP Restaurants: Store ******The employees took down my order co...
A IHOP Restaurants customer review by GetHuman user ~😠from November 28th, 2017
Background on ~😠's case
GetHuman: ~😠- can you tell our other IHOP Restaurants customers when your case took place?
~😠: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to IHOP Restaurants, and if so, how?
GetHuman: And which of these common IHOP Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~😠a list of common IHOP Restaurants problems)
~😠: "Complaint" was why I was trying to call.
~😠's review of IHOP Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's IHOP Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~😠: Store ******The employees took down my order corectly... waited for a good ** mins.. there's * fellow that was sitting behind me and my husband and the whole time the waitress was walking back and forth just to talk to them. It took her another ** minutes to bring out our drinks and then she went back and brought out our food was not even correct. She was just so rude and all of the other employee was just hustling around was talking to the two guys behind us and you can tell they were employees there just off duty. They didn't even ask us if everything was okay my plate came out it was totally wrong in my husband's plate came out his corn was still in PLASTIC. I wouldn't mind but then again when HOT food IS STILL IN plastic that what bothers me the most. our waitress didn't even take the time to take the plastic off. And then later she even have the nerves and asked me did I wanted to go box I just thought it was so rude of her because I wasnt even done eatinh I didn't ask her t
GetHuman: Let's quantify your experience contacting IHOP Restaurants. On a scale of 1 to 5, how easy is it go get help on a IHOP Restaurants problem?
~😠: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~😠: I'd give them a one out of five on communication.
GetHuman: And what about IHOP Restaurants's ability to quickly and effectively address your problem?
~😠: For that I would say two out of five.
GetHuman: And finally- any advice for other IHOP Restaurants customers?
~😠: Call them early in the day or late. Don't forget any personal or account information you might need for IHOP Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~😠taken from his IHOP Restaurants customer service problem that occurred on November 18th, 2017.