IHOP Restaurants: Used to eat at IHOP's min of * times*wk. Over...
A IHOP Restaurants customer review by GetHuman user ~jrkallio from November 16th, 2017
Background on ~jrkallio's case
GetHuman: ~jrkallio - can you tell our other IHOP Restaurants customers when your case took place?
~jrkallio: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to IHOP Restaurants, and if so, how?
GetHuman: And which of these common IHOP Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~jrkallio a list of common IHOP Restaurants problems)
~jrkallio: "Delivery problem" was why I was trying to call.
~jrkallio's review of IHOP Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's IHOP Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jrkallio: Used to eat at IHOP's min of * times*wk. Over a yr ago, IHOP closed location nearest to me. Had to ask 'four' individuals 'WHERE' restaurant was. NO sign on building. What happened to location, location, location? Yes indeed, this IHOP is in a poor location if I do say so myself. Was waiting for my party but no one 'ever' came up to me to see if I needed*wanted to be seated. Used restroom, while waiting, not one 'but two' of the toilets were backed up. Unbelievable!!! Have never been a seafood 'or' fish eater but used to order Talapia at old IHOP I went to -- because it didn't taste fishy. Lunch delivered, asked for tartar sauce and was told, "Don't have any, it's expired." Can you believe it? I STILL can't!!! Unable to get a baked potato so had what I consider 'instant mashed.' In addition, the spinach arrived barely warm, waitress could care less about the kind of service we received. NEVER apologized for no tartar sauce... Regret I even tipped her **%. These are thin
GetHuman: Let's quantify your experience contacting IHOP Restaurants. On a scale of 1 to 5, how easy is it go get help on a IHOP Restaurants problem?
~jrkallio: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jrkallio: I'd give them a two out of five on communication.
GetHuman: And what about IHOP Restaurants's ability to quickly and effectively address your problem?
~jrkallio: For that I would say one out of five.
GetHuman: And finally- any advice for other IHOP Restaurants customers?
~jrkallio: Call them early in the day or late. Don't forget any personal or account information you might need for IHOP Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jrkallio taken from his IHOP Restaurants customer service problem that occurred on November 14th, 2017.