Ikea: Once I finally got through all the numbers to s...
A Ikea customer review by GetHuman user ~want to talk to a human at ike from November 21st, 2017
Background on ~want to talk to a human at ike's case
GetHuman: ~want to talk to a human at ike - can you tell our other Ikea customers when your case took place?
~want to talk to a human at ike: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Ikea, and if so, how?
GetHuman: And which of these common Ikea customer issues best describes the reason you wanted to talk to them?
(Shows ~want to talk to a human at ike a list of common Ikea problems)
~want to talk to a human at ike: "Returns" was why I was trying to call.
~want to talk to a human at ike's review of Ikea customer service
GetHuman: So how would you sum up your experience for GetHuman's Ikea customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~want to talk to a human at ike: Once I finally got through all the numbers to select, and it was to transfer me to customer service, it disconnected the call. this happened several times
GetHuman: Let's quantify your experience contacting Ikea. On a scale of 1 to 5, how easy is it go get help on a Ikea problem?
~want to talk to a human at ike: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~want to talk to a human at ike: I'd give them a two out of five on communication.
GetHuman: And what about Ikea's ability to quickly and effectively address your problem?
~want to talk to a human at ike: For that I would say three out of five.
GetHuman: And finally- any advice for other Ikea customers?
~want to talk to a human at ike: Call them early in the day or late. Don't forget any personal or account information you might need for Ikea to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~want to talk to a human at ike taken from his Ikea customer service problem that occurred on November 14th, 2017.