Indiana Toll Road: Once you call, and ask for an agent, it HANGS U...
A Indiana Toll Road customer review by GetHuman user ~Scott from November 15th, 2017
Background on ~Scott's case
GetHuman: ~Scott - can you tell our other Indiana Toll Road customers when your case took place?
~Scott: Yes I can. It was late at night, on November 9th.
GetHuman: Did you reach out to Indiana Toll Road, and if so, how?
GetHuman: And which of these common Indiana Toll Road customer issues best describes the reason you wanted to talk to them?
(Shows ~Scott a list of common Indiana Toll Road problems)
~Scott: "Make a booking" was why I was trying to call.
~Scott's review of Indiana Toll Road customer service
GetHuman: So how would you sum up your experience for GetHuman's Indiana Toll Road customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Scott: Once you call, and ask for an agent, it HANGS UP ON YOU! I have done it over and over again, and it ALWAYS hangs up on me. Poor system.
GetHuman: Let's quantify your experience contacting Indiana Toll Road. On a scale of 1 to 5, how easy is it go get help on a Indiana Toll Road problem?
~Scott: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Scott: I'd give them a one out of five on communication.
GetHuman: And what about Indiana Toll Road's ability to quickly and effectively address your problem?
~Scott: For that I would say one out of five.
GetHuman: And finally- any advice for other Indiana Toll Road customers?
~Scott: Call them early in the day or late. Don't forget any personal or account information you might need for Indiana Toll Road to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Scott taken from his Indiana Toll Road customer service problem that occurred on November 9th, 2017.
Indiana Toll Road
1.00 of 5 stars | 11 reviews
~Scott's Indiana Toll Road Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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