I want to delete my old Instagram account and I...

A Instagram customer review by GetHuman user ~Anahi Arias from November 26th, 2017

Background on ~Anahi Arias's case

GetHuman: ~Anahi Arias - can you tell our other Instagram customers when your case took place?
~Anahi Arias: Yes. It was late at night, on November 22nd.
GetHuman: Did you reach out to Instagram, and if so, how?
~Anahi Arias: I used the 650-543-4800 number I found for on the GetHuman Instagram customer phone number page I was on: Instagram Customer Service Phone Number
GetHuman: And which of these common Instagram customer issues best describes the reason you wanted to talk to them?
(Shows ~Anahi Arias a list of common Instagram problems)
~Anahi Arias: "Report a Problem" was why I was trying to contact.

~Anahi Arias's review of Instagram customer service

GetHuman: So how would you sum up your experience for GetHuman's Instagram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anahi Arias: I want to delete my old Instagram account and I do not know my password or email. I want to delete it now because I am sick and tired of people seeing bad pictures of me
GetHuman: Let's quantify your experience contacting Instagram. On a scale of 1 to 5, how easy is it go get help on a Instagram problem?
~Anahi Arias: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anahi Arias: I'd give them a two out of five on communication.
GetHuman: And what about Instagram's ability to quickly and effectively address your problem?
~Anahi Arias: For that I would say one out of five.
GetHuman: And finally- any advice for other Instagram customers?
~Anahi Arias: Call them early in the day or late. Don't forget any personal or account information you might need for Instagram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anahi Arias taken from his Instagram customer service problem that occurred on November 22nd, 2017.

Instagram

2.66 of 5 stars | 209 reviews

~Anahi Arias's Instagram Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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