No support from instagram help center no replie...

A Instagram customer review by GetHuman user ~MM from November 23rd, 2017

Background on ~MM's case

GetHuman: ~MM - can you tell our other Instagram customers when your case took place?
~MM: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Instagram, and if so, how?
~MM: I used the 650-543-4800 number I found for on the GetHuman Instagram customer phone number page I was on: Instagram Customer Service Phone Number
GetHuman: And which of these common Instagram customer issues best describes the reason you wanted to talk to them?
(Shows ~MM a list of common Instagram problems)
~MM: "Recover Account" was why I was trying to contact.

~MM's review of Instagram customer service

GetHuman: So how would you sum up your experience for GetHuman's Instagram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MM: No support from instagram help center no replies to my questions and so there is no solution to the problem. Useless instgram help center
GetHuman: Let's quantify your experience contacting Instagram. On a scale of 1 to 5, how easy is it go get help on a Instagram problem?
~MM: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MM: I'd give them a four out of five on communication.
GetHuman: And what about Instagram's ability to quickly and effectively address your problem?
~MM: For that I would say one out of five.
GetHuman: And finally- any advice for other Instagram customers?
~MM: Call them early in the day or late. Don't forget any personal or account information you might need for Instagram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MM taken from his Instagram customer service problem that occurred on November 20th, 2017.

Instagram

2.66 of 5 stars | 209 reviews

~MM's Instagram Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Instagram, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Instagram in any way.

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