Intex Recreation: Bought one of their Sand pumps and was missing...
A Intex Recreation customer review by GetHuman user ~DMMc from November 22nd, 2017
Background on ~DMMc's case
GetHuman: ~DMMc - can you tell our other Intex Recreation customers when your case took place?
~DMMc: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to Intex Recreation, and if so, how?
GetHuman: And which of these common Intex Recreation customer issues best describes the reason you wanted to talk to them?
(Shows ~DMMc a list of common Intex Recreation problems)
~DMMc: "Complaint" was why I was trying to call.
~DMMc's review of Intex Recreation customer service
GetHuman: So how would you sum up your experience for GetHuman's Intex Recreation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DMMc: Bought one of their Sand pumps and was missing parts. Had to call back multiple times and after being hung up on and not being able to understand the support person I have resolved to NEVER buy another of their products again.
GetHuman: Let's quantify your experience contacting Intex Recreation. On a scale of 1 to 5, how easy is it go get help on a Intex Recreation problem?
~DMMc: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DMMc: I'd give them a three out of five on communication.
GetHuman: And what about Intex Recreation's ability to quickly and effectively address your problem?
~DMMc: For that I would say one out of five.
GetHuman: And finally- any advice for other Intex Recreation customers?
~DMMc: Call them early in the day or late. Don't forget any personal or account information you might need for Intex Recreation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DMMc taken from his Intex Recreation customer service problem that occurred on November 18th, 2017.