Intuit Small Business Payroll: I'm an Intuit Online Payroll customer. Calling...
A Intuit Small Business Payroll customer review by GetHuman user ~HumanLover from November 20th, 2017
Background on ~HumanLover's case
GetHuman: ~HumanLover - can you tell our other Intuit Small Business Payroll customers when your case took place?
~HumanLover: Yes. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Intuit Small Business Payroll, and if so, how?
GetHuman: And which of these common Intuit Small Business Payroll customer issues best describes the reason you wanted to talk to them?
(Shows ~HumanLover a list of common Intuit Small Business Payroll problems)
~HumanLover: "None of those really matches why I wanted to call Intuit Small Business Payroll that day." was why I was trying to call.
~HumanLover's review of Intuit Small Business Payroll customer service
GetHuman: So how would you sum up your experience for GetHuman's Intuit Small Business Payroll customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HumanLover: I'm an Intuit Online Payroll customer. Calling this number is the only way to get through to a live human. Sounds like a huge call center and the support is not any better than online chat. Their old support with real payroll experts in the U.S. who answered immediately was far superior.
GetHuman: Let's quantify your experience contacting Intuit Small Business Payroll. On a scale of 1 to 5, how easy is it go get help on a Intuit Small Business Payroll problem?
~HumanLover: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HumanLover: I'd give them a four out of five on communication.
GetHuman: And what about Intuit Small Business Payroll's ability to quickly and effectively address your problem?
~HumanLover: For that I would say five out of five.
GetHuman: And finally- any advice for other Intuit Small Business Payroll customers?
~HumanLover: Call them early in the day or late. Don't forget any personal or account information you might need for Intuit Small Business Payroll to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HumanLover taken from his Intuit Small Business Payroll customer service problem that occurred on November 13th, 2017.
Intuit Small Business Payroll
5.00 of 5 stars | 5 reviews
~HumanLover's Intuit Small Business Payroll Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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