Jacksonandperkins.com: Until today, very good Today, no way to speak t...

A Jacksonandperkins.com customer review by GetHuman user ~n21et from November 19th, 2017

Background on ~n21et's case

GetHuman: ~n21et - can you tell our other Jacksonandperkins.com customers when your case took place?
~n21et: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Jacksonandperkins.com, and if so, how?
~n21et: I used the 800-292-4769 number I found for on the GetHuman Jacksonandperkins.com customer phone number page I was on: Jacksonandperkins.com Customer Service Phone Number
GetHuman: And which of these common Jacksonandperkins.com customer issues best describes the reason you wanted to talk to them?
(Shows ~n21et a list of common Jacksonandperkins.com problems)
~n21et: "Complaint" was why I was trying to call.

~n21et's review of Jacksonandperkins.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Jacksonandperkins.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~n21et: Until today, very good Today, no way to speak to a human being to explain And being asked to pay again when an employee ignore my request and causes potted narcissus to freeze on a porch, is not beeing attentive to a repeat client. I hope some adjustment can be made.
GetHuman: Let's quantify your experience contacting Jacksonandperkins.com. On a scale of 1 to 5, how easy is it go get help on a Jacksonandperkins.com problem?
~n21et: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~n21et: I'd give them a three out of five on communication.
GetHuman: And what about Jacksonandperkins.com's ability to quickly and effectively address your problem?
~n21et: For that I would say two out of five.
GetHuman: And finally- any advice for other Jacksonandperkins.com customers?
~n21et: Call them early in the day or late. Don't forget any personal or account information you might need for Jacksonandperkins.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~n21et taken from his Jacksonandperkins.com customer service problem that occurred on November 17th, 2017.

Jacksonandperkins.com

2.25 of 5 stars | 3 reviews

~n21et's Jacksonandperkins.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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