Joss & Main: I could not get new password assignment fast en...
A Joss & Main customer review by GetHuman user GetHuman-52421 from November 16th, 2017
Background on GetHuman-52421's case
GetHuman: GetHuman-52421 - can you tell our other Joss & Main customers when your case took place?
GetHuman-52421: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to Joss & Main, and if so, how?
GetHuman: And which of these common Joss & Main customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-52421 a list of common Joss & Main problems)
GetHuman-52421: "Complaint" was why I was trying to call.
GetHuman-52421's review of Joss & Main customer service
GetHuman: So how would you sum up your experience for GetHuman's Joss & Main customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-52421: I could not get new password assignment fast enough which I had to do because I could not remember original. Now I can't get my order
GetHuman: Let's quantify your experience contacting Joss & Main. On a scale of 1 to 5, how easy is it go get help on a Joss & Main problem?
GetHuman-52421: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-52421: I'd give them a four out of five on communication.
GetHuman: And what about Joss & Main's ability to quickly and effectively address your problem?
GetHuman-52421: For that I would say three out of five.
GetHuman: And finally- any advice for other Joss & Main customers?
GetHuman-52421: Call them early in the day or late. Don't forget any personal or account information you might need for Joss & Main to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-52421 taken from his Joss & Main customer service problem that occurred on November 9th, 2017.
Joss & Main
3.00 of 5 stars | 11 reviews
GetHuman-52421's Joss & Main Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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