Journeys.com: waiting for foreeevvverrrr. Ridiculous... Ill n...
A Journeys.com customer review by GetHuman user GetHuman-349633 from November 26th, 2017
Background on GetHuman-349633's case
GetHuman: GetHuman-349633 - can you tell our other Journeys.com customers when your case took place?
GetHuman-349633: Yup. It was evening, on November 22nd.
GetHuman: Did you reach out to Journeys.com, and if so, how?
GetHuman: And which of these common Journeys.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-349633 a list of common Journeys.com problems)
GetHuman-349633: "Change order" was why I was trying to call.
GetHuman-349633's review of Journeys.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Journeys.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-349633: waiting for foreeevvverrrr. Ridiculous... Ill never show here again just over something that small.. the service is everything and yall are trash
GetHuman: Let's quantify your experience contacting Journeys.com. On a scale of 1 to 5, how easy is it go get help on a Journeys.com problem?
GetHuman-349633: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-349633: I'd give them a two out of five on communication.
GetHuman: And what about Journeys.com's ability to quickly and effectively address your problem?
GetHuman-349633: For that I would say one out of five.
GetHuman: And finally- any advice for other Journeys.com customers?
GetHuman-349633: Call them early in the day or late. Don't forget any personal or account information you might need for Journeys.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-349633 taken from his Journeys.com customer service problem that occurred on November 22nd, 2017.